Refund policy

100% Happiness Guarantee
Making sure our customers are happy and enjoying their honey is our number one priority. If you are not satisfied with your purchased product, please email us at buzz@threeforagers.ca.

We cannot accept returns for food items but we will be happy to send a replacement or issue a full refund to make things right.

If you have any product questions you can also contact us at buzz@threeforagers.ca.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. You can email us at buzz@threeforagers.ca.


Refunds
If a refund is processed, you'll be automatically refunded on your original payment method within 10 business days and you will receive a notification via the email you used to make your purchase. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at buzz@threeforagers.ca.